Stop Yelling at Me!
If you attended my "Stop Yelling at Me!" class in Orlando, Florida, I had a great time with you and hope that you found the information very helpful to you! Handling resident and customer complaints effectively is one of the most important things you can do to ensure that your residents remain your residents! Simply click on the picture to the left to download a PDF file of the slides. 

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Let's work together!
If you enjoyed these programs and found them valuable and useful, and if you feel that your company, your people, "those people in that other portfolio who have NO clue!" could use some support, equipping, encouragement or motivation in sales, leasing, customer service, communication, leadership and more, please contact me! I'd love the opportunity to work with you and your people and help everyone succeed!

Lastly, if you'd like some individual coaching, I do have a limited number of individual coaching slots available where I will work with you one-on-one over the phone, or Skype and I can help you at every step of your career! If you'd like information on this program, give me a shout out and we can chat! No obligation, but would love to see how I can help you!